AXA Global Healthcare are the latest insurer to launch an app that brings together policy documents, claims management, professional health support and wellbeing tools all under one roof.
So, when they say it’s “all-in-one”, it’s no exaggeration.
The main idea behind the app is to make it easier to access all the services and benefits available in your international health insurance policy.
In this article, we look at the features included within the new app and how they can benefit your business and its employees.
Are your global policies providing headaches for your HR teams? Contact our award-winning international team for complimentary policy reviews and recommendations.
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What’s in the app?
The AXA Global Healthcare app is packed with tools that help staff take charge of their health. Here’s what it promises:
Virtual healthcare
- 24/7 doctor access: Access over 450 qualified doctors anytime, anywhere, via phone or video.
- Mental health support: Receive up to six psychologist sessions per policy year.
- Second medical opinions: If you’re not sure about a diagnosis or treatment plan, you can get a second opinion from a network of over 50,000 medical experts worldwide.
- Multilingual support: Health support is available in more than 20 languages.
Wellbeing & preventative care
- Health & fitness tracking: Set personal goals for fitness, nutrition, and mental wellbeing, and keep track of your progress.
- Device integration: Sync the app with your smartwatch or fitness tracker to monitor real-time health data.
- Wellbeing resources: Enjoy access to content to help you sleep better, reduce stress, and improve your overall wellbeing.
Insurance & claims management
- Find healthcare providers: Locate a doctor or specialist from AXA’s network of 1.9 million providers worldwide.
- Easy claims management: Submit invoices, track claims, and authorise treatments from your phone or computer.
- Easy access to policy details: Check your coverage, policy limits, and access digital membership cards in just a few taps.
- Live customer support: If you need help, you can chat with a customer service agent in real-time.
Engage Health Group can simplify the way you offer employee benefits to global teams at no extra cost to your business. Arrange your free consultation with one of our global experts by contacting [email protected] or 01273 974419.
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How will members benefit?
The app can be accurately described as “holistic”. It’s designed to make life easier and healthcare more accessible. Here’s how members will benefit:
- Instant access to care: There is no need to wait for appointments, as help is available 24/7, 365 days-a-year via the app.
- Take control of your health: With built-in tracking and resources, you can take charge of your overall health.
- Save time and money: Virtual consultations reduce physical trips to the doctor and can help lower costs.
- No more paperwork: The app keeps all your insurance details, claims, and medical records in one place.
- All-in-one support: Whether you need a doctor, a therapist, or an insurance update, it’s all in the app.
- Everything in one place: No skipping between apps, platforms or physical documents
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Is it a unique solution?
It’s not entirely unique as Bupa and Allianz both offer something similar. For instance, Bupa’s Global MembersWorld App brings together claims submissions, policy document access and wellbeing tools. Meanwhile, Allianz Care’s MyHealth App has similarly comprehensive features.
However, for current AXA Global Healthcare customers, it will make health and wellbeing services much easier to access. Xavier Lestrade, CEO of AXA Global Healthcare, calls the launch “a major milestone” for the company:
“The launch of our new all-in-one app marks a major milestone in our mission to lead innovation within the international health and wellbeing space. AXA – Global Healthcare plans to be a key player in the growth of preventative health. The app is paving the first steps, demonstrating our journey into wellbeing.”
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Ease-of-use equals improved outcomes
As insurers continue to improve the usability of their policies and extra support features; the end beneficiary will be the staff accessing them, with a knock-on effect for employers themselves.
The continued focus on preventative tools and services is perhaps the most exciting part of this trend. Easy access to diagnostics, practical wellbeing guidance and self-help tools can help people tackle health issues before they develop into something more serious.
The more insurers innovate in this area, the better the outcomes for people. We can certainly say that AXA Global Healthcare’s new app is a further positive step in that direction.
Could your global health and protection policies be working more smoothly? You can take advantage of a free consultation with our award-winning global experts. We will review your current offering and see whether there is potential to streamline its administration and reduce costs. Contact [email protected] or 01273 974419
